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Shipping & Returns

Shipping & Returns

Returns / Refunds

Absolutely no refunds or exchanges on perishable items (bulk herbs, teas, liquids) that have left the store.

Unopened, untampered non perishable items with receipt no older than 7 days can get store credit or an even exchange within the store.

Shipping
If you have items damaged during transit. Please be so kind to address it first with USPS as we are incredibly busy and shipping is a special service we offer our loyal customers. If your issue is not solved then please give us a call and we will make it right. You must let us know within 3 days of your shipment if you have any issues with your package or we relinquish responsibility.

If you put in the wrong address or misspelled your delivery address and the package is returned to us> You will be responsible for paying for shipping costs to resend it.

How It Works

1. Pick Up Your Passport Available at Clary Sage Herbarium, starting November 25th.
2. Explore and Collect Stamps Visit participating businesses listed on the passport.
->1st Stamp: For simply visiting the shop.
->2nd Stamp: For making a purchase of $20 or more.
3. Earn Entries for the Raffle Each stamp you collect multiplies entries to the raffle, with more stamps increasing your chances of winning!
4. Submit Your Completed Passport Drop off your passport at Clary Sage Herbarium by December 14, 12:00 PM.

Raffle Details

Raffle Drawing December 14, 4:00 PM

Prizes Each shop has donated special items, so there’s something fun and unique to win for everyone

Important Details

Raffle Prizes: All participating Alberta Street shops contribute prizes to the raffle, giving you a variety of local gifts to win.
Event Costs: Entry to the event and raffle is free with your passport participation

Tips:
Bring friends and family to explore Alberta Street!
Check social media and the Clary Sage Herbarium website for spotlights on participating shops.